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After reading chapter two, research via the internet working in a healthcare setting using nonverbal communication. Then, choose two (2) of the situations below and provide how you would resolve or prevent miscommunication in the situation. Adam believes he gets along great with his co-workers at the local hospital, but if you were to ask any of them, they would say that Adam is “intimidating” and “very intense.” Rather than just look at you, he seems to devour you with his eyes. And if he takes your hand, he lunges to get it and then squeezes so hard it hurts. Sarah is being roomed for her first ever gynecological appointment. She explains to the medical assistant (MA) that she is very nervous and has never had a pelvic exam. The MA turns their back on her while entering her patient information into the computer and seems to ignore Sarah’s concerns. A co-worker is preparing a presentation on diabetes education and asks for your input and help creating the materials. You roll your eyes at her and do not respond to her. A patient asks a nurse sitting at the nurse’s station how to get to the radiology department. The nurse
SCIENCE
HEALTH SCIENCE
NURSING

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