SOLVED928
You have received complaints from several longstanding staff about a new nurse who has transferred from another unit. The staff members report that the new nurse has been consistently tardy for work, causing them to have to stay an extra hour after their shift has ended. You follow up the next week and witness two occasions when the nurse shows up late. Directions: As the nurse manager, you schedule a meeting in your office and will be providing a verbal warning to the new nurse. Please take a few minutes to consider the following: • How are you going to open the conversation? • How are you going to talk about the infraction? • What positive feedback can you provide in addition to the warning? • What are you going to list as the next steps if further disciplinary action becomes necessary later due to noncompliance? • Remember nonverbal communicationIn giving feedback after the role play, you should use a 2+2 method (Bristol, 2014), providing two compliments and two suggestions for improvement. You should then coach the nurse manager and the new staff nurse to give each other feedback using the 2+2 method as well.
SCIENCE
HEALTH SCIENCE
NURSING
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