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The procurement process of electronic health care system occurs from the time the decision is made to select a new system (or replace an existing system) until the time a contract has been negotiated and signed (Wager, et al., 2017). Prior to arriving at the decision to select a new system, the health care executive team engages in a strategic IS planning process in which the strategic goals of the organization are formulated and the ways in which information technology (IT) will be employed to aid the organization in achieving its strategic goals. Before creating a request for proposal, the organization goes through various steps of planning phase, they are establishing project steering committee, Defining project objectives and scope of analysis. Screening the marketplace and reviewing vendor profiles.  Determining system goals. Determining and prioritizing system requirements.

Once the organization has defined its system requirements, the next step in the acquisition process is to package these requirements into a structure which is called as request for proposal (RFP). The RFP provides the vendor with a comprehensive list of system requirements, features, and functions and asks the vendor to indicate whether its product or service meets each need. Vendors responding to an RFP are also generally required to submit a detailed and binding price quotation for the applications and services being sought. The RFP may become the basis for a legally binding contract or obligation between the vendor and the solicitor, so it is important for both parties to carefully consider the wording of questions and the corresponding responses (AHIMA, 2007). During the vendor review process, it is important to host vendor system demonstrations. The purpose of these demonstrations is to give the members of the health care organization an opportunity to (1) evaluate the look and feel of the system from a user’s point of view, (2) validate how much the vendor can deliver of what has been proposed, (3) conduct system usability testing, and (4) narrow the field of potential vendors. After reviewing the vendors’ RFPs and evaluating their product demonstrations, it is advisable to make site visits and check references. By visiting other facilities that use a vendor’s products, the health care organization should gain additional insight into what the vendor would be like as a potential partner. The organization evaluates a vendor’s reputation and product and service quality. Later cost benefit analysis is done from selected vendors. After careful evaluation the decision can be made to finalize the procurement of EHR. 

 

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End-user testing is important because it can find any problems that users might have with the software before it is released. From what I’ve seen, the testing has made it easier for the organization to use the product. End-user testing can help ensure that a piece of software can be used by the people who will be using it. End-user testing can save time and money that would be spent fixing problems after the product has been released. This is because it can find problems early on.Also, testing by end users can give the development team useful information. By watching how people use the software, the team can determine how to improve the product. Lastly, testing with end users can help them trust the product. Users are more likely to be happy with the software if they see that their suggestions are being used to improve it.

 

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Describe a facet of your identity. Background or personal story that is essential to who you are?

SCIENCE
HEALTH SCIENCE
NURSING
Health INFO102

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