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The process used to implement the change strategy is implementing a standardized bedside shift report protocol such as the SBAR handoff tool. I identified the need to change the shift handover process to improve patient safety and satisfaction and enhance communication among healthcare providers. This was done through a review of patient satisfaction surveys, incident reports, and feedback from staff and patients. I planned to develop a new protocol for bedside shift handovers. This involved consulting with nursing staff, leaders, and patient representatives to ensure the protocol was practical, effective, and patient-centered.
SCIENCE
HEALTH SCIENCE
NURSING

 
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