SOLVED1792
Part B Read the case study, then answer the questions that follow. Case study Rhonda works in the community as part of a team that assists people with activities of daily living and personal care tasks. As part of her role Rhonda needs to communicate service information to the people she provides care to and their significant others. Every week Rhonda assists an eighty-year-old man named Jack with his showering and grooming. Jack and his family are always muddling up his various services and becoming concerned that he is being billed incorrectly. To decrease the confusion Rhonda has arranged a small family meeting to go over the service information and address their concerns. 1. How can Rhonda use verbal and nonverbal communication in the meeting to enhance Jack’s understanding and demonstrate respect? 2. What are the three possible communication models that Rhonda could apply to her communication?
SCIENCE
HEALTH SCIENCE
NURSING
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