SOLVED1508

The nurse is in charge of planning and implementing a change in how end of shift report occurs. What statement by the nurse reflects her lack of knowledge of being an effective change agent? a) “I know this is a needed and important change. I am very committed to the change in how we do end of shift report. Even though there is negative feelings about the change, I will insist that the staff try this new end of shift report system and know they will like it.” b) “I have created an organized approach to this change and have introduced it carefully and with good rationale, communicating each step effectively with all affected staff members.” c) “I know that some nurses are not in favor of a change in the manner in which end of shift report occurs. They are restraining forces I will need to overcome.” d) “I have several staff members with whom I have developed trusting relationships. They will help me to maintain optimism and to motivate the rest of staff to bring about this change.”
SCIENCE
HEALTH SCIENCE
NURSING

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