Paramedic Queensland Work with diverse people. Please help answer…

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Paramedic Queensland

Work with diverse people.

Please help answer based as a paramedic.

Q1. Discuss your understanding of diversity relating to both ‘cultures’ and ‘sub cultures’


Q2.Define ‘cultural competence’ and identify how it may impact on work roles and responsibilities.


Q3. Why is it important for managers, supervisors, and their staff to reflect on their own social and cultural perspectives and biases?


Q4. Regarding awareness of one’s own limitations or competencies, list five (5) actions/things an employee can do to improve their own professional, personal, cultural and social awareness.

Q5. define what an inclusive workplace culture is


Q6.What are five (5) specific characteristics you would expect to see in an organisation where inclusivity is practiced?


Q7.Every person in a workplace should contribute to the development of professional relationships that support workplace diversity. This is a key responsibility of the leadership and management of any organisation. 

You are required to identify and describe workplace ‘leadership and management practices’ (including policies and procedures) that are present in a workplace to support employees to accept and respect diversity, equity, inclusivity and cultural awareness.*The response required is specific to the organisational leader, manager and supervisory roles


Q8.Australia has one of the most culturally and linguistically diverse (CALD) populations in the world. It is a culture that is profoundly influenced by global movements of meaning and communication, including advertising culture. Australia was intially influenced by british culture and immigration (inclusive of British convict immigration). 

The various cultures and subcultures within Australia influence and impact Australian society e.g. ethinicity, socio economic cultures, communities, geographical locations, legislation, generations, gender, religion etc. 

You are required to research how these diverse cultures and/or subcultures have influenced and impacted on our contemporary Australian society. Example: consider our Indigenous cultures or subcultures and societies and the impact or influences they have had or have on our Australian society/culture. Consider legislation and health care standards for example) 


Q9.Identify five (5) key areas of diversity and inclusivity, providing a brief explanation of each area.


Q10. Identify two (2) of Australia’s culturally marginalised groups and complete the following table regarding an employee’s needs and the workplace strategies to support these.

Table 1 : Insert cultural group

Table 2: Insert cultural group potential needs

Table 3: Workplace strategies to support employee needs


Q11.Briefly identify how you could apply value and respect for diversity and inclusivity within the workplace.


Q12. You are to reflect on your cultural identity, noting your personal biases. In the template provided below, you must identify four (4) personal biases and the contributing factors towards these. You must identify any consequences of these biases, and how they can be addressed to minimise impact and increase effectiveness in the workplace.


You may have ‘behavioural’ biases such as: 

• Avoidance of certain people (gender, ethnicity, language) 

• Stereotyping – good or bad 

• Posting insults or negative comments in social media based on stereotypes • Imitating someone with a disability


Table1: Identified bias

Table 2:Contributing factors towards your bias

Table 3:Workplace consequences

Table 4:Ways to improve self and social awareness (bias)


Q13. Identify at least five (5) strategies that may be applied in a workplace to address language barriers.


Q14.Conduct some research to discuss the changing face of Australia’s multi culturalism over the past 50 years. Identify the major influence changes that have impacted on Australian society today?


Q15. Conduct some research to identify the consequences of an organisation and an individual breaching the anti-discrimination legislation which refers to not supporting client, worker and employer rights and responsibilities in the workplace. Referencing


Q16. Identify and reference three (3) primary research sources related to legal and ethical issues within the workplace and working with diverse people.


Q17.Health practitioner decisions about access to care must be free from bias and discrimination. Do some research on the Paramedicine Board of Australia, what is good practice for decisions about access? (7 dot point responses required) 


Q18.outline the relationship between human needs and human rights.


Q19. Provide a brief explanation of what the Universal Declaration of Human Rights is. 


Q20. In the table below, you are required to identify three (3) issues (current and historical) affecting, impacting or supporting Aboriginal and/or Torres Strait Islander people in the context of diversity and the provision of health care services. 


Q21. Discuss your understanding of the cultural rights and responsibilities for following.

a) workers

b)Patient rights and what this means x7

c) the employer


Q22.Conduct some research and list the six (6) Basic Principles of the Human Rights Framework providing a brief description of each.


Q23.Discuss your understanding of what human rights are?


Q24.Using the link below identify what an individual’s ‘social and economic’ rights are and explain three (3) of these• 


Q25. Identify what legislation exists to support and meet the need of the following diverse groups and discriminations? 

a. Individuals who are recipients of unfair treatment based on age and public life such as employment, education, accommodation and the provision of goods and services. 

b. Individuals across Australia who are the recipient of unfair treatment based on a defined disability.

c. People across Australia who experience unfair treatment based on their race, colour, descent, national or ethnic origin in different areas of public life.

d. Those who receive unfair treatment on the basis of their sex, sexual orientations, gender identitys, intersex status, marital or relationship status, pregnancy and breastfeeding.


Q26. Identify three (3) core workplace strategies to address cultural diversity challenges and issues of inclusivity in the workplace.


Q27. Conduct some research and discuss three (3) of the key benefits to an having a diverse multicultural workforce.


Q28. Define what the following terms mean in the context of the workplace.

Political diversity:

socioeconomic diversity:


Q29.  Identify strategies that could build and sustain a diverse culture in the workplace. (8 strategies minimum) 


Q30.  Training and development opportunities across a range of diversity requirements support employees to engage and maintain a culture of diversity in the workplace. Identify five (5) areas that could be included in a ‘Diversity and Inclusivity’ training program that will support employees.


Q31.  discuss how diversity and inclusivity Policies and Procedures influence workplace culture. (5 dot points)


Q32. Identify three (3) strategies that can be used in the workplace to overcome or manage language and communication barriers or issues. 


Q33.define what ‘mutually beneficial relationships’ are, identifying how to build these relationships in a multicultural organisation.


Q34. How does diversity enhance a countries economic potential? 


Q35.What is one (1) example of discrimination against a patient due to their age? 


Q36. What are two (2) examples of discrimination against a patient due to a disability?


Q37.What are three (3) inappropriate things you would not say or do towards a patient who is of the opposite sex when you are treating them? How you would make sure you avoided this discrimination?


Q38. How are future or past generations impacted by diversity within the socioeconomic landscape of Australia? 


Q39. Specific groups within Australia often feel marginalised. What are two (2) protective factors that can be put in place or referred to make these groups feel more at ease?


Q40.  Name three (3) places where you can access language and cultural interpreters, that could assist with your role in healthcare?


Q41.  List three (3) types of imagery may offend an individual from another cultural or social background?



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