Step 1: Please define non-verbal communication. Describe how you have used
non-verbal communication to build and nurture relationships.
Step 2: Next, define culture. Please provide 2 personal examples of how culture
has shaped your non-verbal communication.
Step 3: Define verbal communication. Explain 2 differences between verbal and
Step 4: When you evaluate relationship potential, what three things are most
important to you? Please indicate why those things are important to you.
Step 5: Define communication climate and analyze a relationship where the
communication climate was positive or negative.
Step 6: What would you do to improve the communication climate in that
relationship if it was negative or how would you use a positive climate in that
relationship to extend the lessons to another relationship ?
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