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PLAZA COLLEGE Assignment: Professional Correspondence Skills NAME: _______________________________ DATE: ________________ An important attribute for all professionals is the ability to communicate appropriately, both verbally and in writing. For this assignment, create a properly formatted, block style (all lines begin at the left margin), business letter to a patient who called and left a message requesting copies of their medical records sent to them at their new address. They want these records mailed to them as a priority, and want to receive them within 48 hours for an upcoming appointment. The patient has not been seen at your facility for two years. You returned the patient’s call and informed them of the office policy on release of medical records. You want to document what you told the patient over the phone by sending them a letter stating the specific details of the conversation. The content of the letter should address the following: The office policy on release of records, including the need for the patient to complete and sign an authorization to release records and pay the required fee and compliance with HIPAA; The information that the patient’s record might be stored off-site since your facility two years ago was an     

SCIENCE
HEALTH SCIENCE
NURSING
AH 1003

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