1. The following are program planning processes used throughout the development of service programs . Question
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Asked by shubhamverma1
1. The following are program planning processes used throughout the development of service
programs in the community services sector. Match each process with their correct definition.
A. Program design
B. Program resourcing
C. Implementation systems and procedures
D. Feedback
E. Complaints procedures
F. Evaluation
G. Continuous improvement
H. Accountability
I. Governance
J. Funding
Student responses should be reflective of the following:
Definitions
It is the process of putting the program plan into effect.
It is the provision of money to support development and implementation of service
programs.
This process involves the adequate provision of both the material and human resource
requirements required to develop and implement service programs.
It is the responsibility and obligations of organisations to others, their consumers, their
staff, and the broader community.
This involves the careful planning and documentation of the processes needed to develop
and implement service programs.
It is the process of making and implementing decisions relevant to the development and
implementation of service programs within an organisation.
This is the process of gathering insights and responses to service programs from
consumers to be used as the basis for improvement of these programs.
It involves monitoring the performance of service programs against established indicators.
It aims to determine whether service programs are effective or whether they are meeting
their desired outcomes.
It is an ongoing effort to improve service programs. It involves gathering feedback from
consumers, staff, and management and addressing concerns, issues, and areas for
improvement within service programs.
It is a system in place to manage any concerns, issues, and dissatisfaction raised by a
client regarding service programs.
2. Describe the following program planning principles that are used when designing programs for
community services. Each description must be between 60 100 words.
a. Person-centred
b. Strengths-based
3. Explain the following principles of implementation systems and procedures and their importance
when developing service programs. Each explanation must be 50 100 words in length.
a. Communicating roles and responsibilities to stakeholders
b. Integrating user feedback into monitoring processes
c. Maintaining relevant program and service delivery documentation
SCIENCE
HEALTH SCIENCE
NURSING
AGEDCARE AGED CARE
1. The following are program planning processes used throughout the development of service programs
