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You are the clinical manager on a medical surgical unit, and have been tasked with improving the patient centered care approach following some recent patient complaints around a lack of communication and trust of the nursing staff. Which of the following would help to improve patient centered care? 2 options: Conduct a Failure Mode and Effects Analysis (FMEA) Look for ways to reduce costs of procedures and hospital stays Develop a performance improvement plan for the nursing staff that cared for those patients Incorporate bedside report with time that allows that patient to ask questions about their care and diagnosis
SCIENCE
HEALTH SCIENCE
NURSING

 
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