SOLVED1323

A group of nurses on a medical-surgical unit noted their readmission rates were higher than other units. With further investigation, the nurses identify that patients were readmitted to the hospital based on a lack of understanding of discharge instructions. As a team, they decide to look at how they could assess every patient’s health literacy level (understanding of health information) because health literacy was identified as a contributing factor to increased readmissions. The team identifies three tools commonly found in the literature. They decide on one tool that is appropriate for their medical-surgical population of patients. To implement the tool, they teach the staff how to use it, document the patient’s literacy level score in the EMR, and brief the rest of the patient’s care team on use of that health literacy information during interactions with the patient. Readmissions are reduced from 15% to 8% at the end of a four-month trial period. Is this considered research, quality improvement, or evidence-based practice?
SCIENCE
HEALTH SCIENCE
NURSING

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