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You have been assigned to a multidisciplinary team at Riverview Hospital, a 400-bed urban healthcare facility. The team comprises healthcare professionals from various departments such as physicians, nurses, IT specialists, and administrators. You are tackling challenges surrounding patient care coordination, particularly for those with chronic conditions like diabetes and heart disease. The hospital has recently implemented an Electronic Health Records (EHR) system, but adoption rates among physicians have been less than ideal. In addition, a recent patient satisfaction survey has indicated that patients feel their care is “disjointed” and communication among departments is lacking. Nurse turnover is high, and preliminary analyses suggest this may be due to a lack of effective interprofessional collaboration. Your IT specialists are complaining that they don’t get timely feedback from medical staff about system issues, which hampers their ability to offer quick solutions. Meanwhile, administrators are concerned with keeping operational costs low while still aiming for the highest quality in patient care. Your challenge is multi-fold: Improve the quality of care coordination for chronic disease patients. Increase the adoption rates for the EHR system among physicians. Foster a culture that encourages interprofessional collaboration and reduces nurse turnover. Streamline communication between the IT department and medical
SCIENCE
HEALTH SCIENCE
NURSING

 
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