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Asked by BabyOh19

Question 1

When registering a patient, why is the New Patient button disabled before searching for the patient in the patient search dialog? Select all that apply.

Question options:

To prevent a duplicate visit from being created when an existing visit already exists

Because you have to search for the patient first

To determine if another patient matches the search criteria

To prevent a duplicate medical record number from being created when an existing record already exists

Question 2

What happens after you select Save on the New Patient screen in the Full Book appointment workflow? Select all that apply.

Question options:

It creates a new visit

It immediately goes to the check-in screen

A patient record is added to the Master Patient Index

A new medical record number is assigned

The Full Book appointment screen opens upon confirmation

Question 3

Selecting the appointment type in a Full Book appointment autofills what fields? Select all that apply.

Question options:

Location

Duration

Registration Type

Visit reason

Question 4

You’ve selected a Full Book appointment from the Schedule Grid and entered the patient’s first and last names and birthdate in the Search overlay. It displays search matches showing date of birth matches. What happens if you select the New Patient button instead of selecting the match?

Question options:

Nothing, it opens the New Patient screen

A Help window opens

It automatically selects the best match and continues to the Full Book screen

A warning is displayed stating that you may be creating a duplicate patient

Question 5

A woman who was recently divorced is booking an appointment with Family Practice where she has been a patient for many years. When registering the patient, the registration clerk cannot find her in the system. What is a solution to finding patients who change their name back to their maiden name?

Question options:

Add a comment

Enter the alternate name under Personal Notes in the clinical chart

Enter the alternate name as a Special Indicator

Enter it in the other names field in demographics

Question 6

If a patient cancels their appointment, which of the following are reason choices in the Cancel Reason drop-down menu found in the Change Status overlay?

Question options:

Car Problem

Insurance Coverage Denied

Equipment Failure

All of the above

Question 71 / 1 point

When a patient appointment appears on the Schedule Grid with a green circle, what does that indicate?

Question options:

Patient has not yet arrived

Patient is late

Patient has arrived

None of the above

Question 8

Why is it important to prevent duplicate patient records from being generated?

Question options:

It creates two separate medical record numbers where the patient’s record is stored

It can increase the cost of care if duplicate tests are run

It can jeopardize the quality of care given to the patient due to a critical detail being stored under a different medical record number

All of the above

Question 9

How does the Quick Book differ from the Full Book routine? Select all that apply.

Question options:

Quick Book takes longer to complete the Reference Area

Quick Book Is typically used for established patients

Quick Book includes booking the appointment and checking in the patient at the same time

The Full Book routine allows for more data entry

Question 101 / 1 point

Which routine would work best for an Urgent Care setting?

Question options:

Full book

Quick book

Virtual Visit

Walk In

Question 11

How is a virtual visit different from a Full Book appointment?

Question options:

There is no difference

It follows the workflow for a quick book appointment

It follows the same process as a Walk-In appointment

There is a different clinic staff (not software related) workflow due to the patient not being present at the clinic

Question 12

To protect your privacy, what measures have been taken while completing this activity?

Question options:

Use of a specific patient naming convention when creating your own record

Choice to use a different birth date

No Social Security Number is entered in demographics

Fake information entered for address

Recommended to students to turn off autofill in web browser to prevent personal details from being entered

Fake phone number entered when creating your patient record

All of the above

SCIENCE
HEALTH SCIENCE
NURSING
HCI 655

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