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Asked by gokarnashrestha19
Your workplace has a strict no smoking policy during work hours for staff. One particular co-worker, who has been with the organisation for quite a while, sees the opportunity to have a smoke with the clients who smoke regardless of whether it is a designated break time or not. While you are not prejudiced that they are a smoker, it is the extra time they take and the extra workload left to the other staff to complete that concerns you, and because of side comments by other staff, it also seems to concern them. You need to raise this issue in a staff meeting to avoid singling out anyone in particular.Â
What strategies could you use during the meeting to ensure everyone has the opportunity to contribute their thoughts and ideas.
How would you communicate details of the meeting to the workers in accordance with organisation communication protocols?Â
What can you do to manage this conflict between the two workers and promote collaboration over confrontation? Encourage the workers to negotiate for an outcome.Â
What strategies can you use to evaluate the meeting and identify areas for improvement?Â
SCIENCE
HEALTH SCIENCE
NURSING
CHC COM002
